Customer Service Training

Customer Service Training

Course summary

This CPD Accredited Customer Service Training course will help you to provide excellent customer service and improve interpersonal skills. Someone working in customer services will often be one of the first voices that someone hears when contacting an organisation and therefore, they have a huge impact on the first impression that someone has of an organisation; providing good customer service is, therefore, essential.

Customer Service Training

Course content

This course is made up of four sections:

  1. What is good customer service?
  2. Communicating with your customer
  3. Handling Customer Complaints
  4. Room for improvement

Course length

Approvals & Accreditations


Do you need help with Customer Service Training?

Contact us by phone  0333 577 2700 or fill in our contact form to get a call back to discuss how we can help.

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